Rimi was looking at a few publications. When she'd settled on the ones she wanted it was Friday, she let us know that she needed them within a few days. Living not far from us and having all publications in stock, we were able to personally deliver them on the weekend.
Glad we were able to assist and you received your books in time.

Greg mentions our dynamic frieght system which links directly with the Australia Post server in real-time to calculate postage charges based on customer location, package weight, etc. We have since modified the programming to allow for much more competative freight charges for smaller articles.
Thanks for your input Greg!

Alyson had been looking for a Piper t-shirt through-out the US and Canada without success... even tried Piper Aircraft direct to no avail. Alyson saw that we had one on our website and after confirmation that we had the right size in-stock, we rushed to get it delivered and it arrived in time for the birthday for which is was a present.
Glad it made it in time and he loved it so much! Thanks for your feedback Alyson.

I was surprised to find a Turning Base cap with my log book purchase.
Luv It !!!

Great site, I'll be back.

Thank you again,
Trevor

Thanks for your encouraging comments Trevor. Our goal from the beginning has been to offer personalised service for each of our customers.
Also, glad you liked the cap... thought it might be getting a little chilly out your way this time of year!
Thanks again for your input Trevor.

Rimi wasn't quite sure what to get her fiancée as a gift, though after speaking with her about a few different ideas she settled on a great package which he obviously loves!
Thanks once again for your feedback Rimi!

I wish you all the success that you will get for providing such an excellent customer service.

Best regards,
Rowan W

Thanks for your encouraging comments Rowan, we strive for great customer service. Your comments are very much appreciated!